Catering Terms and Conditions:
*Payment of the deposit invoice indicates you have read and understand the following terms and conditions
*Deposits are NON-REFUNDABLE and NON-TRANSFERABLE. When you pay the deposit you are blocking a date and time on our calendar. Changing dates requires a new deposit.
*Balance is due at the end of service. Final Payments not received within 24 hours are subject to a 10% late fee. We do not offer NET Terms.
*Sales Tax is collected on all catered events. If you are exempt from Sales Tax please complete form 01-339 PRIOR to payment (link opens in new window) Danny's Ice Cream Truck Austin LLC will NOT issue sales tax refunds. You will need to complete form 00-957 with the state to request the refund. (link opens in new window)
*Client agrees All Service will take place CURBSIDE, no drive thru style events. Our insurance no longer allows it.
*Client agrees to have proper parking space for truck. No red curbs, no handicapped spaces, no right of ways.
*Client understands the cost is based on what is served. If you would like to control how much your guests are served we suggest offering them tickets for redemption. Generally we have tickets available on the truck and are happy to provide them at no additional charge.
* If your event is scheduled for 4:00 pm the truck will arrive at 4:00 pm music playing. If you would like the truck to arrive at 3:45 pm to get parked and situated please schedule the truck at 3:45 pm. (an additional charge may apply) We run a tight schedule and need to account for many things such as traffic. We are always happy to accommodate when possible.
* Classic Truck is no longer available
*Client agrees to provide suitable contracted facility for Caterer to perform duties required for the number of guests expected. This includes any and all permits required, such as catering permits for parks. Failure to obtain prior permission for the truck to be onsite may result in your event being cancelled and deposit forfeited. We are glad to provide any require documents (Insurance, Health Permit) but client is responsible for any fees. This includes parks, beaches and office complexes. We carry $1 million in business liability and $300k auto insurance. Having you, your venue, company or any other entity added to our insurance as additional insured has a $50 processing fee. There is no fee for being added as a certificate holder.
*Client understands the truck requires approximately two normal parking spaces. If parallel parking two spaces are needed. If parking in a lot - front first there should be another spot to the right (passenger side) for guests to be served. Client agrees to arrange for, or personally provide access to said facility to accommodate the reasonable set-up and preparation prior to the event. Client acknowledges responsibility for any and all liability arising from rental and use of said facility, that is not a direct result of the caterer’s activities.
*CLIENT SHALL CONFIRM BOOKING AT LEAST 3 DAYS PRIOR VIA EMAIL AT DannysIceCreamTruck@gmail.com. Failure to confirm may result in your event being canceled.
*Client acknowledges liability for any damage to the truck and rental equipment (if any) used during the course of the event, caused by a guest of the client.
* Client agrees that a reversal on a credit card charge will not be allowed, and that if reversal does occur the Client is liable for 2 times the originally charged amount, as well as any chargeback fees and all other costs incurred by the caterer, including but not limited to, collection of the debt, bank charges, check charges, etc.
*Arbitration: Failure of either the Client or Caterer to comply with the agreements set forth in this Catering Agreement shall make the party liable for damages to the affected party. Any claim by either party for such damages shall be presented in writing to the other party within 15 days past the event date. Both parties agree to obtain an arbitrator or mediator should a dispute arise.
*Payment of your deposit invoice indicates agreement with the terms outlined above.
previously revised 8/24/2021